Conversational UI for Sales, Marketing and User Engagement

AI powered engaging conversations on your website, messaging apps and email to reach your sales goals

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What we do?

Exceed.ai allows companies to engage their customers with meaningful chat conversations at every touch point across the customer life cycle. We connect to existing enterprise apps to create an engaging chat interface that can easily be customized. We use AI and Machine Learning to personalize each conversation for each user by adjusting the timing, content and language used by the bot – resulting in high engagement.

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Inbound Campaigns

Increase conversions with AI driven conversational lead capturing and qualification.
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Conversational Commerce

Automatically turn your product and service catalog into an engaging chat experience that helps your customers discover the product that’s right for them and facilitate transactions.
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Outbound campaigns

Start a conversation with your users via updates, promotions, newsletters, polls, and more.

Trusted by Global Brands

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And much more

Analytics & Reporting

Analytics & Reporting

Easily track, understand, and optimize the performance of your chatbot across multiple platforms and campaigns

Build your own conversations

Build your own conversations

Build conversations and engagement flows that speak with your brand’s tone of voice and meet your marketing needs

Pre-trained Conversations

Pre-trained Conversations

Easily build your chatbot with functions such as store location, appointment booking, delivery arrangements, free samples, and user-data collection

Customer Support

Customer Support

Create a conversational support agent that taps your company’s knowledge base to answer FAQs about your brand, products, and services and can direct customers to a human representative when necessary

Bot Personalization

Bot Personalization

Add personality and character to your chatbot to achieve marketing objectives and promote product offerings in-line with your brand’s voice and culture. Customize the experience for every customer to increase brand loyalty

Integrations

Integrations

Integrates with existing enterprise apps such as CRM, ecommerce & marketing automation, billing, loyalty and content management systems. Plus, there is an API for customer integrations

Works With

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Case studies

  • Insurance
  • Airlines
  • Online Grocery Store
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How much will it cost me to insure my new car?

Customers can receive simple and easy-to-understand price quotes, helping them find an insurance policy that suits their needs. The chatbot is helpful, friendly, and approachable, making users feel welcome.

Users can also easily file a claim or receive status updates on existing claims, with the chatbot guiding them through the process.

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What gate is my flight leaving from?

The Airline chatbot is the ultimate flight representative, helping passengers stay up-to-date with flight info, check-in, change seats, or manage any other aspect of their flight.

Passengers can also chose to receive special flight deals and other promotions.

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I’m cooking dinner for my family. What do you recommend?

Shoppers will be able to chat with their favorite online grocery store and get recipe recommendations, as well as find products, manage shopping lists, complete and change orders, or follow their order status.

Users will also be able to opt-in for personalized offers and other promotional info.

Request a demo today